Regulations

1 The owner of the Novi Pawilony Online Store is NOVI GROUP Sp. z o.o.
NIP: 9482631300.
Address: 1905 Roku 21/101, 26-600 Radom, Poland.

The user of the service can be any person who is at least 18 years old and has read the terms and conditions.

Users can register with the site by filling out a special form, which leads to the creation of a user account that allows full use of the site, the ability to track the status of orders and more.

A User’s account may be blocked or deleted without prior notice if the Owner (Administrator) has found an abuse of the regulations. By deleting the User’s data, the Owner deletes all his data contained in the database.

2 Parties to the transaction.

  1. The party making purchases in the Novi Pavilions Online Store, hereinafter referred to as the Purchaser, is an adult natural person or a company, by which is meant a natural person conducting business, a legal person or another entity without legal personality.

3 Tax information.

  1. Prices of goods in the online store are net prices. VAT of 23% should be added to the quoted amounts.

4 Terms for returning goods.

  1. The customer – being a consumer, within the meaning of the Civil Code, on the basis of the Law on Consumer Rights – has the right within 14 days to withdraw from the contract concluded remotely without giving reasons and without incurring costs except for paragraph. 4. The course of the deadline for withdrawal from the contract begins:
    – from the date of receipt of the completed order (release of the product),
    – from the date of receipt by the Consumer of the last part of the completed order, if the order is carried out in parts.
    To meet the deadline it is sufficient to send the statement before its expiration.
  2. Withdrawal from the contract in accordance with paragraph 1 shall require the submission of a written statement within the period indicated in paragraph 1. 1. In the case of withdrawal from a distance or off-premises contract, the contract is considered not concluded.
  3. In the case of withdrawal from the contract (paragraph 1), the consumer is obliged to return the goods immediately, but no later than 14 days from the day on which he withdrew from the contract.
  4. The consumer is liable for any diminution in the value of the goods resulting from the use of the goods beyond what is necessary to ascertain their nature, characteristics and functioning.
  5. The direct cost of returning the product as a result of withdrawal shall be borne by the Consumer.
  6. The right to withdraw from the contract does not apply to the consumer in relation to the contract (pursuant to Article 38 of the Law on Consumer Rights), i.e., among other things, for the provision of services, if the entrepreneur has fully performed the service with the express consent of the consumer, who was informed before the start of the service, that after the performance by the entrepreneur will lose the right to withdraw from the contract.

5 Forms of payment.

  1. Bank transfer – the Purchaser transfers money to the Seller’s bank account. The data for making the transfer are given at the summary of purchases.
  2. Cash on delivery – the Purchaser pays upon receipt of the product.

6 Final Provisions.

  1. These terms and conditions shall come into force as of the date of their posting on the online store website, the previous terms and conditions shall cease to be effective.
  2. The jurisdiction of the court to resolve any disputes arising between NOVI GROUP Spółka z o.o. and the Customer is determined by the provisions of the Civil Procedure Code.
  3. In matters not covered by these regulations, the provisions of the laws shall apply: Civil Code, on consumer rights, on the provision of electronic services and on the protection of personal data.